Scottsdale, Ariz. (June 12, 2014) — On Tuesday, June 10, P.F. Chang's learned of a security compromise that involves credit and debit card data reportedly stolen from some of our restaurants. Immediately, we initiated an investigation with the United States Secret Service and a team of third-party forensics experts to understand the nature and scope of the incident, and while the investigation is still ongoing, we have concluded that data has been compromised.
At P.F. Chang's, the safety and security of our guests' payment information is a top priority. Therefore, we have moved to a manual credit card imprinting system for all P.F. Chang's China Bistro branded restaurants located in the continental United States. This ensures our guests can still use their credit and debit cards safely in our restaurants as our investigation continues.
PF Chang's restaurants switch to manual credit card processing as a protection measure against ongoing card data breach
It turns out that the most effective way of card data breach prevention is... stop swiping the cards and take them manually, just like it was done 50 years ago! The old manual imprinting machine is still alive and very relevant, and can become an alternative to being PCI compliant and breached. Target would not have all those security problems if they switched to manual processing ahead of time. It saves electricity too!